FAQs

Ordering & Sizing

How do I choose the right size?

We recommend checking our size guides before ordering to find your best fit.
Can I change or cancel my order?

Each piece is made to order, so we begin production shortly after you place your order.

If you need to make a change, please contact us as soon as possible, and we’ll do our best to help.
Can I customise my T-shirt?

Currently, we do not offer custom designs beyond what’s available in our collection.

Shipping & Delivery

Where do you ship to?

We ship worldwide with reliable, trackable delivery.
How much is shipping?

Shipping costs depend on your location and order weight. You’ll see the final delivery cost at checkout.
How long will my order take to arrive?

Our T-shirts are made to order and typically take 2–5 business days to produce. Delivery times vary by location, and estimated times will be shown at checkout.
Can I track my order?

Yes, you’ll receive a tracking link by email once your order has shipped.
Will I have to pay customs or import fees?

Some countries may charge customs or import fees, which are the responsibility of the customer.

Returns & Exchanges

Can I return or exchange my T-shirt?

As each piece is made to order, we do not accept returns for change of mind or size exchanges. Please check our size guide carefully before ordering.
What if my item arrives damaged or incorrect?

If your item arrives damaged or incorrect, please contact us within 30 days of receiving your order, and we’ll sort it out for you.

Product & Sustainability

What are your T-shirts made from?

We use premium materials including organic and heavyweight cotton. Each product page has detailed fabric information.
How should I care for my T-shirt?

Wash inside out on a cold cycle with similar colours and air dry where possible to keep your T-shirt looking fresh.
Why does print-to-order take longer?

Each T-shirt is made just for you after you place your order, reducing waste and ensuring intentional, considered production.
Is your packaging sustainable?

We use minimal, recyclable packaging wherever possible to reduce our environmental footprint.

Payments & Checkout

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Google Pay.
Is it safe to shop on your site?

Yes, our store uses secure encryption technology to protect your payment and personal information.
Can I use a discount code?

Yes, if you have a discount code, you can enter it at checkout before completing your purchase.

If you need help with your order or have a question not listed here, please Contact Us. We’re here to help.